Contact areaContact area Contact area
Service-Telephone
0361 545 - 5000
Our Sort code and BIC
Sort code82051000
BICHELADEF1WEM

Contact

Always here for you

Contact

Always here for you

If you have a problem, there are a number of ways to get in touch with your Sparkasse.

How can we help?

Have you checked whether the answer to your question is covered by our Service Centre help section?

Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.

Your local Sparkasse

Find directions to your local Sparkasse.

Making an appointment

Make an appointment to talk to one of our advisors in-person at our branch.

Contact form

Send us a message by email and we’ll get back to you as quickly as possible.

24/7 emergency hotline for reporting lost or stolen cards

24/7 emergency hotline for reporting lost or stolen cards – in Germany

116 116*

Mon-Sun: 00:00 - 24:00

Emergency hotline for reporting lost or stolen cards – International

+49 30 4050-4050**

Mon-Sun: 00:00 - 24:00

* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply

All other telephone numbers at a glance

Customer-Service

0361 545 5000

Mon-Fri: 08:00 - 18:00

Online banking hotline

0361 545 5003

Mon-Fri: 08:00 - 18:00

 

Our address and bank details

Address: Sparkasse Mittelthüringen
Anger 25/26
99084 Erfurt
E-mail : info@sparkasse-mittelthueringen.de
Fax*: 0361 545 - 5999
Postal address: Sparkasse Mittelthüringen
Postfach 90 02 41

99105 Erfurt
Sort code: 82051000
BIC: HELADEF1WEM


Your local Sparkasse

Find directions to your local Sparkasse.

i